olx77 Casino & Sportsbook Data Care

This page describes what we collect when you use olx77 and how we keep that data protected. We operate a gaming and sportsbook platform serving users in supported jurisdictions across Indonesia and beyond. When you register, deposit, play slots (Mahjong Ways, Gates of Olympus, Fortune Tiger, Sweet Bonanza, Aviator), join live-dealer tables, or place sports bets on Liga 1, Piala AFF, and other tournaments, we collect personal information to verify your identity, process payments, and deliver our service securely.

Our commitment is straightforward: we collect only what we need, we protect it with encryption and access controls, and we do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), compliance partners, and law enforcement when legally required. This policy explains each category of data, how long we keep it, and your rights to access or delete it.

What We Collect and Why

Account Registration Data

When you create an olx77 account, we collect your full name, email address, mobile phone number, date of birth, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and contact you about account activity or service updates. Your email and phone are also used for password recovery and two-factor authentication, so we can help you regain access if you forget your credentials.

Payment and Transaction Data

We collect payment method details (your bank account number, wallet identifier, or card information) only to process deposits and withdrawals. We do not store full card numbers or bank credentials on our servers—payment processors handle that encryption. We do record transaction amounts, dates, and payment method type (e.g., "OVO deposit", "e-wallet transfer") for accounting, fraud detection, and regulatory reporting. This transaction history is retained for seven years to comply with Indonesian financial regulations.

Gaming and Betting Activity

We record every bet you place, every spin result, every game outcome, and every withdrawal request. This data includes your stake amount, the game title (e.g., Aviator, Mahjong Ways), the result, your win or loss, and the timestamp. We use this information to calculate your account balance, settle disputes, detect fraud, and generate your personal game history. You can access this history anytime from your account dashboard and export it as a CSV file for personal records.

Device and Usage Data

We collect information about the device you use to access olx77—your IP address, browser type, operating system, and approximate location (city-level, not street address). We use this to detect suspicious login attempts, prevent account takeover, and understand which cities (Jakarta, Surabaya, Bandung, Medan, Semarang) have the most active users. We also log which pages you visit, how long you stay, and which games you play—this helps us improve the platform and identify technical issues.

Identity Verification Documents

To comply with Know-Your-Customer (KYC) regulations, we ask you to upload a copy of your national ID, a proof of address (utility bill or bank statement), and a recent selfie. We store these documents securely and use them only to verify your identity before your first withdrawal. We do not share these documents with third parties except when legally required by regulators or law enforcement. After verification is complete, we retain the documents for five years for compliance purposes, then delete them.

KYC (Know Your Customer)

Identity verification process required by law to prevent money laundering and fraud. We collect documents to confirm you are who you claim to be.

Encryption

We use SSL/TLS encryption to protect data in transit between your device and our servers. Sensitive data like passwords and payment details are encrypted at rest.

Data retention

We keep transaction records for seven years; game history indefinitely; KYC documents for five years after verification; then delete them securely.

Third-party processors

Payment gateways, email providers, and compliance vendors that process data on our behalf under strict confidentiality agreements.

Our Data Protection Commitments

Security and Encryption

We protect your data using industry-standard encryption (SSL/TLS for data in transit, AES-256 for data at rest). Our servers are located in secure data centres with physical access controls, redundant power supplies, and continuous monitoring. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we notify affected users within 72 hours and cooperate with regulators.

Your Rights

You have the right to access, correct, or delete your personal data. Log into your olx77 account and visit "Account Settings" to update your name, email, or address. To request a complete copy of your data or to request deletion, contact our support team during business hours via live chat or email. We will respond within 30 days. Note that we may retain some data (transaction records, game history) if required by law or to resolve disputes.

Cookies and Tracking

We use cookies to remember your login session, store your language preference, and track which games you play (for analytics only). We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but this may limit your ability to use olx77. We do not use third-party tracking pixels or analytics services that profile you for advertising.

International Data Transfers

Our servers may be located outside Indonesia. When your data is transferred internationally, we ensure it is protected by encryption and contractual safeguards equivalent to Indonesian data protection standards. We do not transfer data to countries with weaker privacy laws without your explicit consent.

Contact olx77

If you have questions about this privacy policy, want to exercise your data rights, or believe we have mishandled your information, contact our support team. We are available during business hours via live chat, email, or the help centre in your account. We provide multilingual support and aim to respond to privacy inquiries within 24 hours on weekdays. Our support team can also assist with account recovery, data export requests, and deletion requests.

This policy is effective as of the date posted on olx77. We may update it to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of olx77 after changes are posted constitutes your acceptance of the updated policy.

Our services are available only where local law permits. We comply with all applicable data protection regulations in jurisdictions where we operate.